Customer Support Hours:
Our customer care team is available to assist you with any inquiries from Monday to Friday, between 9:00 AM and 8:00 PM (UK time). We are committed to providing thoughtful and timely support, and we aim to respond to all emails within 24 to 48 hours during our working hours.

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Please note that we are closed on weekends and UK bank holidays. If you contact us outside of our support hours, we kindly ask for your patience — we will get back to you as soon as possible once we return.